Privacy Policy

1. Introduction

Edinburgh, Fife & Lothians Tutors (“EFL Tutors”, “we”, “our”, or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, make an enquiry, or use our tutoring services.

By using our website or submitting your details, you agree to the practices described in this policy.

2. Information We Collect

We collect and process personal information that you voluntarily provide to us, including:

› Your full name
› Email address and contact number
› Student details (such as name, age, and academic level)
› Subject preferences or tutoring requirements
› Payment details (when applicable)

We may also automatically collect limited information through cookies, such as IP address, browser type, and site usage statistics, to help improve your browsing experience.

3. How We Use Your Information

We use your personal information to:

› Respond to enquiries and provide tutoring recommendations
› Match you with suitable tutors
› Manage tutoring sessions and communicate updates
› Process payments and issue invoices
› Improve our website, services, and customer experience
› Comply with any applicable legal or regulatory obligations

We will never sell or rent your personal information to third parties.

4. Sharing Your Information

We may share your personal data only when necessary, such as:

› With tutors employed or contracted by EFL Tutors to provide services to you
› With trusted third-party service providers (e.g. payment processors or email platforms)
› When required by law, to comply with legal obligations or defend our rights

All third-party partners are required to handle your data in accordance with applicable data protection laws.

5. Data Retention

We retain personal information only for as long as necessary to provide services or comply with legal obligations. If you request to stop using our services, we will delete or anonymise your personal data unless we are required by law to keep it.

6. Cookies

Our website uses cookies to enhance your experience, analyse traffic, and remember your preferences. You can manage or disable cookies through your browser settings. However, disabling cookies may affect website functionality.

7. Data Security

We take appropriate security measures to protect your information from unauthorised access, alteration, disclosure, or destruction. This includes encrypted storage and secure communication channels.

8. Your Rights

Under data protection laws, you have the right to:

› Access and request a copy of your personal information
› Request correction or deletion of your data
› Withdraw consent at any time (if processing is based on consent)
› Request limitation of data processing in specific circumstances

To exercise your rights, contact us using the details below.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us